Facilitation
With many years of experience, the Metamorph team will deliver either programmes already produced by the client, or designed by Metamorph, to meet the learning needs of the audience. Working with groups of up to 12 participants, our workshops receive excellent feedback and a number of our programmes have been delivered over an extended period with established clients. More than 80% of our clients are repeat customers.
Our programmes range from bite-sized workshops repeated a number of times in a single day through to full week-long events. Below is a list of programmes that Metamorph facilitates for clients and as open workshops. Click on the programme title to get a programme outline. This is not an exhaustive list and other subjects are available, this list gives a good indication of what Metamorph can do:
Programme Listing
Skills & Analysing Training Needs
Aspiring Managers Workshop
Assertiveness Workshop
Call Centre Management Skills
Challenging Conversations
Change Management
Coaching & Mentoring
Communication Skills
Competency Frameworks Design & Implementation
Customer Service Excellence
Dealing with Difficult Situations
Delegation Skills
Discipline & Grievance Handling
Emotionally Intelligent Management
Influencing Skills
Instructional Techniques
Leadership Skills
Managing Meetings
Managing People Effectively
Negotiation & Influencing Skills
Neuro Linguistic programming
Objective Setting
Performance Management
Presentation Skills
Project Management
Recruitment & Selection
Relationship Building & Account Development
Strategic Thinking
Skills & Training Needs Analysis
Talent Management
Team Building
Team Meetings & Briefings
Time Management
Train the Trainer
Writing Skills (Reports and Techniques)